Privacy Policy
RNF Waterjet
Last updated: February 14, 2025
RNF Waterjet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or submit a quote request.
By using our website (www.rnfwaterjet.com), you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
When you submit a form, request a quote, call us, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Company name
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Project details
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Uploaded files (e.g., drawings, CAD files, PDFs, images)
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Any other information you voluntarily provide
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages viewed
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Time spent on pages
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Referring website
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Provide quotes and respond to inquiries
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Communicate about your project
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Deliver cutting, fabrication, or related services
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Improve our website and services
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Maintain internal records
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Prevent fraudulent activity
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Comply with legal obligations
We do not sell your data.
3. How We Store and Protect Your Information
We take reasonable security measures to protect your information, including:
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Encrypted transmission (SSL/HTTPS)
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Restricted internal access
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Secure file storage
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Regular security reviews
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may share your information only with:
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Service providers assisting with operations (e.g., hosting, analytics, email services)
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Contractors or partners when necessary to complete your project
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Legal authorities if required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies & Tracking Technologies
Our website may use cookies and tracking tools to:
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Improve user experience
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Analyze website traffic
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Remember preferences
You may disable cookies in your browser settings, but some website features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.
7. Data Retention
We retain personal information only as long as necessary to:
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Provide services
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Maintain business records
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Comply with legal, accounting, or reporting requirements
Uploaded files may be stored temporarily or as part of your project record.
8. Your Rights (Canada / British Columbia)
You have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information (subject to legal limitations)
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Withdraw consent for communication
To exercise your rights, contact us at the email below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
RNF Waterjet
Surrey, BC, Canada
Email: info@rnfwaterjet.com
Phone: (778) 900-9596
Website: www.rnfwaterjet.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.